PSW Enrollment and Renewal

On this page, find information about:

See a full list of resources for personal support workers, including enrollment and renewal forms, on Oregon’s Department of Human Services website.

 

PSW Enrollment

To enroll as a personal support worker (PSW) for adults with intellectual and/or developmental disabilities, you have two options:

  1. Visit a community developmental disability program (CDDP) office in your local area

  2. Visit a local brokerage in your local area, such as Community Pathways.

General PSW Enrollment Process

To enroll as a PSW in general, you can become qualified through any case management entity (CME).

Community Pathways’ PSW Enrollment Process

Contact us to enroll as a PSW who provides direct support to customers of Community Pathways.

To be qualified through Community Pathways, you must first schedule a meeting with our provider specialist. Allow 60 minutes for the meeting, which will include filling out paperwork for a criminal history check (CHC) and provider enrollment application and agreement (PEAA), enrolling with the financial management agent (PPL) for payroll purposes, and asking the provider specialist any questions you may have.

Bring the following items and information with you to the PSW enrollment meeting:

  • Social security card.

  • Driver's license and/or another form of photo ID, like a passport.

  • Proof of auto insurance, if you will be providing driving services to individuals.

  • Contact information for 2 to 3 professional references. These could be previous employers, trusted family members, or friends. A phone number or email address is required for each person.

 

PSW Renewal Paperwork

As a PSW, you will need to renew and update certain documents and information with Oregon’s Department of Human Services (DHS) and the Case Management Entities, including support services brokerages, to maintain your active status.

For Oregon’s DHS,

PSWs will need to renew and update:

  • Criminal History Check

  • Provider Enrollment Application and Agreement

  • Change of information (name, address, email address, phone number, etc.)

For Case Management Entities, including Community Pathways,

PSWs will need to renew and update:

  • Change of information (name, address, email address, phone number, etc.)

  • Proof of auto insurance and/or driver’s license. (Every time your auto insurance policy and/or license are updated, please submit a copy to each case management entity, such a Community Pathways, whose customers you work for as a PSW.)

    Please note, this information is not updated automatically in Community Pathways’ system. You must follow up with the PSW renewal communications you receive from Community Pathways to ensure your information is up-to-date.

 

PSW Credentials

Criminal History Check

The criminal history check (CHC) must be renewed every two (2) years. The full CHC process, from the time the paperwork is submitted to a brokerage until it is approved or denied, can take up to 8 weeks. Since the length of time may vary, please check in with the agency/brokerage. Submit your CHC renewal paperwork at least 120 days before the expiration date of your current CHC.

To complete the CHC, you will need to share the following information:

  • Copy of your photo ID

  • Social Security number (optional)

  • Signature and date on the CHC document.

  • Fingerprints*

*After submitting your CHC paperwork, you may be notified to get your fingerprints taken. You will have 21 days from the time you receive the notification to do your fingerprinting. Fingerprinting services are provided by third-party companies, not Community Pathways. The services do include a fee, so be prepared to pay when you schedule your appointment. Learn more about fingerprinting requirements on the State of Oregon’s website.

Provider Enrollment Application and Agreement

The Provider Enrollment Application and Agreement (PEAA) must be renewed every five years. Please submit your PEAA renewal paperwork at least 70 days before your current PEAA expires.

To complete your PEAA, you will need to share the following information:

  • Contact information (physical address, mailing address, phone number, email address)

  • Six-digit Provider ID number

  • Social Security number

  • Signature and date on the PEAA document

Driver's License and Auto Insurance

If you are providing OR004 transportation services, you will need to provide copies of your most current and up-to-date Oregon driver's license (ODL) and auto insurance card.

Send Community Pathways new copies any time your information is updated or your personal information changes. These documents can be sent to brokerages using a secure email, mail, or fax. Contact us to get help sending these documents to Community Pathways.

Change of Information

Any time a provider’s personal information—like first or last name, address, email address, phone number—changes, they are required to submit the updated information to brokerages that serve the same individuals. Brokerages assist the individuals they serve (who are the direct employers of support providers) with quality assurance in the monitoring and payment of the support services they receive.

As a PSW, please notify the brokerages, like Community Pathways, whose customers you work for any time your personal information changes. These types of personal information include:

  • Legal name

  • Physical address

  • Mailing address

  • Phone number

  • Email address

 

Contact us about the PSW enrollment and renewal process.

If you have questions about the PSW enrollment and renewal process, please contact us.

Email: info@communitypath.org

Phone Number for Our Provider Coordinator: 503-935-5243 (select extension 228)